Assessing Competitive Intelligence Software: A Guide to by France Bouthillier

By France Bouthillier

Textual content demonstrates a pragmatic, systematic process that companies can use to judge CI software program independently. exhibits the way to evaluate positive aspects, determine strengths and weaknesses, and put money into items that meet their specified wishes. DLC: company intelligence--Data processing.

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Extra resources for Assessing Competitive Intelligence Software: A Guide to Evaluating Ci Technology

Sample text

A dynamic relationship connects all of these terms, and we should remember this when considering the role of technologies for managing data, information, intelligence, and knowledge. The Notion of Value Before we begin our discussion about “value-added information,” it is necessary to describe in more detail the nature of information as a resource. Today, few would disagree with the idea that information is a key resource in society and organizations. Many studies have shown that the majority of the working population is involved in producing and using information, characterizing the information economy.

1 Scope of CI Author Fuld & Co. Scope of CI A marketplace and its rivals. SCIP A firm's competitors and the competitive environment. Miller A firm’s business environment. Kahaner Competitors’ activities and general business trends. Prescott & Gibbons An industry and the capabilities and behavior of its current and potential competitors. The confusion occurs when we look at the nature of the external environment as described in each of these definitions. We will call this the “scope” of the CI function.

Capabilities for manipulating retrieved information sets and searching outputs are the main processes supporting these values. The two final user criteria, time savings and cost savings, deal with perceived values of a system in terms of response speed and money saved by users. Processes such as reducing processing time and lowering costs connected to the system are central to its value. This framework of value-added processes is interesting because, although it is system-oriented, it is also user-centered in that it relates user criteria, and indirectly user perceptions, to the values that can be added by a system.

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