Communicating by Telephone by Michael Argyle (Eds.)

By Michael Argyle (Eds.)

Show description

Read or Download Communicating by Telephone PDF

Best rhetoric books

Rhetoric (The New Critical Idiom)

Rhetoric has formed our figuring out of the character of language and the aim of literature for over millennia. it really is of the most important value in knowing the improvement of literary background in addition to parts of philosophy, politics and tradition. the character and perform of rhetoric used to be principal to Classical, Renaissance and Enlightenment cultures and its relevance keeps in our personal postmodern global to motivate additional debate.

Saber hablar

¿Sabe dirigirse a un público en l. a. exposición de sus argumentos y conseguir mantener su atención durante todo el tiempo? ¿Sabe al menos cómo no tartamudear y mantener los angeles compostura durante su discurso? ¿Sabe hablar en público hilvanando rules y argumentos, ser claro y directo y que su público lo entienda?

Bartlett's Familiar Quotations (18th Edition)

Greater than a hundred and fifty years after its unique booklet, BARTLETT'S universal QUOTATIONS has been thoroughly revised and up to date for its eighteenth version. BARTLETT'S showcases a sweeping survey of worldwide historical past, from the days of historical Egyptians to give day. New authors contain Warren Buffett, the Dalai Lama, invoice Gates, David Foster Wallace, Emily publish, Steve Jobs, Jimi Hendrix, Paul Krugman, Hunter S.

Simon & Schuster Handbook for Writers

The Simon & Schuster guide for Writers, from depended on authors Lynn Troyka and Doug Hesse, provide you with the aid try to be winning. offering the main balanced insurance of the writing method, grammar, study, and subject matters, Troyka and Hesse provide you with sensible suggestion in regards to the writing they you'll do in composition classes, in different sessions, and on this planet past.

Additional info for Communicating by Telephone

Example text

1983) A telephone home survey to identify parent-child problems and maintaining conditions. Child and Family Behaviour Therapy, 5, 85-92. E. J. (1974) Level of empathic understanding offered by volunteer telephone services. Journal of Counselling Psyscology, 21, 274-6. J. G. (1970) WATS telephone therapy: new follow-up technique for alcoholics. American Journal of Psychiatry, 126, 1024-7. G. (1972a) Attitudes towards person-person media. Communications Studies Group paper No. E/72011/CH. G. (1972b) Feeling towards media in group situations.

Lancet, 1970ii, 868-70. W. L. (1973) George Washington University volunteer hotline: a descriptive study. Psychological Reports, 33, 364-6. B. (1977) Listed versus unlisted numbers in telephone-survey samples. Journal of Advertising Research, 17, 39-42. BLEACH, G. L. (1974) Initial evaluation of hot-line telephone crisis centres. Community Mental Health Journal, 10, 387-94. R. A. (1976) Analysis of temporal variables in telephone calls to a suicide and crisis service: a comparison of clients who show for appointments and those who do not show.

Sociological Methods and Research, 12, 119-42. L. E. (1981) The California Disability Survey: design and execution of a computer-assisted telephone study. Sociological Methods and Research, 10, 123-40. SHIFFMAN, S. (1982) A relapse-prevention hotline. Bulletin of the Society of Psychologists in Substance Abuse, 1, 5 0 - 4 . , WILLIAMS, E. and CHRISTIE, B. (1976) The Social Psychology of Telecommunications. Chichester: Wiley. H. J. (1978) A minicomputer system for multi-person computer-assisted telephone interviewing.

Download PDF sample

Rated 4.91 of 5 – based on 22 votes